Two minute survey: Your experience of West Suffolk’s new recycling scheme

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West Suffolk's new recycling scheme launched on 1 June. I have already heard from many residents about problems with bin deliveries and a lack of clear information. I want to understand the scale of these issues so I can hold West Suffolk District Council to account. Please take two minutes to share your experience. 

 

More information:

Overview of new bin collections:

-        Grey caddy (food waste): every week

-        Green lid (cardboard and paper): every four weeks

-        Blue bin (glass, plastic, metal and cartons): every two weeks

-        Brown bin (garden waste – paid for service): every two weeks

West Suffolk Council has a dedicated FAQ page at www.westsuffolk.gov.uk/bins/better-recycling  

Two minute survey: Your experience of West Suffolk’s new recycling scheme

  • questions
  • National Issues
  • Your details
Have you received all your new bins?
Since 1 June, have your bins been collected on the correct days?
Do you feel you received enough information about the new scheme before it started?
If you have contacted West Suffolk Council to request an update on your bin delivery or bin collection, did you receive a satisfactory response?
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