Too many West Suffolk residents have bought new-build homes only to find that the management company charged with maintenance of the estate ducks its responsibilities.
On Monday 20 January 2025, Nick Timothy MP raised this problem with the Minister in the Commons today. The minister focused on fees more than the failure to deliver the services these firms are supposed to provide, but Nick will follow up with him as he suggested because it is unacceptable to see local families suffer like this.

Below is the Hansard entry to Nick’s question to the Housing Minister on 20 January 2025, which you can also link to by clicking here (see Column 731).
Nick Timothy, MP for West Suffolk: “Many residents of West Suffolk who live in new build homes put up with management companies that fail to do the basic things expected of them, from sorting out roads and planting trees to maintaining shared spaces. They often pass the buck to the developers, who pass it back again. What plans have the Government to get to grips with these cowboy companies?”
Matthew Pennycook MP (Housing Minister): “As I made clear in a previous answer, we remain committed to protecting residential freeholders on these estates from unfair charges. This year, we will consult on implementing the consumer protection provisions in the Leasehold and Freehold Reform Act 2024, which will cover up to 1.75 million homes subject to those charges. We intend to bring the measures into force as quickly as possible. I am more than happy to discuss the matter further with the hon. Gentleman.”
